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Terms & Conditions

CloudCountant, LLC

Effective Date: October 8, 2025
Website: https://www.cloudcountant.com

These Terms & Conditions ("Terms") govern your use of CloudCountant, LLC’s website and services. By using our website or purchasing services from us, you agree to these Terms.

1. About Us
   CloudCountant, LLC ("we," "our," or "us") provides bookkeeping and accounting services. Our website https://www.cloudcountant.com (the "Site") is operated by CloudCountant, LLC.
2. Intellectual Property
   All content on the Site—including text, graphics, logos, images, and downloadable files—is the property of CloudCountant, LLC or its creators. You may not copy, distribute, or use our content without written permission, except for personal, non-commercial purposes.
3. Age Requirement
   You must be at least 18 years old to use our Site or purchase our services. By using the Site, you confirm you meet this requirement.
4. Acceptable Use
   You agree not to:

• Violate any laws or regulations;
• Harass, abuse, or harm other users;
• Violate intellectual property rights of CloudCountant, LLC or third parties;
• Act fraudulently or post offensive material.
  We reserve the right to suspend or terminate access for users who violate these rules.

5. Services
   Our Site offers bookkeeping and accounting services. By purchasing services, you agree to pay the full amount at the time of order. Descriptions on our Site are accurate to the best of our knowledge, but we are not liable for minor discrepancies.
6. Subscriptions

• Subscriptions automatically renew unless canceled.
• You may cancel your subscription at any time; however, a 30-day notice is required before the cancellation takes effect.
• You are responsible for managing subscription settings and payments.

7. Payments

• We accept payments through Stripe (credit/debit cards, ACH, or other methods supported by Stripe).
• By providing your payment information, you authorize us to charge the selected payment method.
• If a payment is invalid or violates any law, we reserve the right to cancel the transaction.

8. Refunds & Cancellations

• If we cancel a service after processing payment, we will issue a full refund.
• Refunds for completed or partially completed services are subject to our discretion and will be clearly stated at the time of purchase.

9. Consumer Protection
   These Terms do not limit any rights you have under applicable consumer protection laws.
10. Links to Other Websites
    Our Site may contain links to third-party websites. We are not responsible for their content, policies, or practices. You should review the terms and privacy policies of any third-party sites you visit.
11. Limitation of Liability
    To the maximum extent permitted by law, CloudCountant, LLC and its affiliates are not liable for any losses, damages, or legal claims arising from your use of the Site or services.
12. Indemnity
    You agree to indemnify and hold harmless CloudCountant, LLC, its officers, employees, and affiliates from any claims, damages, or legal fees arising from your use of the Site or violation of these Terms.
13. Governing Law
    These Terms are governed by the laws of the State of North Carolina, USA.
14. Dispute Resolution

• Informal Discussion – First, we will attempt to resolve disputes informally.
• Mediation – If unresolved, disputes may be submitted to a neutral, non-binding mediator.
• Arbitration – If mediation fails, disputes may proceed to binding arbitration.
• Small Claims & Injunctive Relief – You may still bring a claim in small claims court or for injunctive relief, including intellectual property infringement.

15. Severability
    If any part of these Terms is found invalid or unenforceable, the rest remains in effect.
16. Changes
    We may update these Terms from time to time. Changes will be posted on this page with the updated Effective Date.
17. Contact
    For questions or concerns, please contact:
    Email: tabitha@cloudcountant.com

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